concierge at the low-key figure, but indispensable. That's concierge can make the stay of guests at the hotel memorable. Even the most bizarre requests of guests must perform concierge.

For example, one of the hotel guests Setai in Miami, USA, asked to carry out puzzle from photo cub of his girlfriend in London. Australian A hotel guest Ritz-Carlton Georgetown was such an ardent fan of rugby, that he had asked for him to put a satellite dish to watch the clock channel, translating the game of Australian Championships.

have known people of strange requests for more. Salvador Dali, the famous Spanish artist, stayed in Paris Meurice c two ocelots, and concierges to catch insects in the garden are the Tuileries.

Faced with the most unusual requests from the client or unenforceable, a good concierge is always aware of several ways to accomplish every guest's wish.

Senior Concierge Ritz-Carlton Chicago Uinke John told me that concierges hotel chain Four seasons has been over 26 years of regular meetings to exchange experiences. In addition to the daily work of concierges may resort to the help of colleagues. John Uinke so recently put one of the patrons at the Four seasons, although all rooms have been sold to the requested date.

Another source of exchange for international concierge is profassotsiatsiya "Les Clefs d'Or", which translated means "Golden Keys of Concierges". Concierge Association, has connected all over the world and exchange of international experience.

With Internet concierge job has changed dramatically increased the speed of service guests and extended the possibility of the client's request. The Internet has become an indispensable source of information for the concierges around the world.

for hotel guests online has become a convenient way to find and book the hotel, as it promotes awareness and facilitates the guests the hotel staff.

Although sometimes information from the Internet is redundant, and people add up misconceptions. So deal with concierges content sites, trying to make it accessible and understandable to all.

Yet even in the modern world with such a variety of information, not all requests can be satisfied guests. The reasons may be quite different.

For example, a guest at the Beverly Hills Concierge asked to help find some of the Kalashnikov AK-47 and replace it. But this request was denied.

Hotel Parrot Cay in Turks and Caicos Islands asked to organize the appearance of sharks in the sea while swimming in honor of the birthday of his wife. Although sharks are meant not real, the staff could not meet the request of the client.

Concierge American Hotel Topnotch Resort and Spa says that for their guests the best concierges are doing miracles, and even make a small feat for them.